certifications. Seeking to become certified
was a professional goal I set for myself once
I transitioned to Compliance. I was fortunate enough to attend the HCCA Academies
for both certifications. You learn a lot from
attending, and they offer a great opportunity
to network with colleagues.
For me the benefit of having my certifications allowed me to attain the knowledge
and keep up to date on the material I need to
give compliance and HIPAA advice.
LS: How has being a member of HCCA
contributed to your career?
TM: I love being a member of HCCA.
It continues to contribute to my career by
granting me the opportunity to attend real-time webinars on hot topics. It keeps me “in
the know” with all of the resources they have
available. It’s like a
center for compliance and ethics
material! The live
me to network and
discuss and share
LS: There are so
many demands in
healthcare today with changing regulations,
new employees joining our organizations,
and mergers and acquisitions for greater
footprints and market shares to deliver quality care to name a few. What have you found
best to keep everyone informed and aware of
what impacts them?
TM: Communication. That’s it in one
word, communication. Making sure every-
one has the tools they need to understand
the ever-changing rules and regulations is a
key component in making sure our compli-
ance program is effective. We communicate
all changes and updates in different ways.
Depending on the change and the audience it
needs to go to, we may send an email; update
our Compliance, Audit & HIPAA Privacy
link on our intranet; disseminate it in our
newsletter; send out a Captain Integrity cartoon strip; and, at times, set up meetings.
We also utilize our Corporate Compliance
Committee, which is comprised of over 70
members, to discuss any specific changes or
requirements. We take pride in letting everyone know that we’re here to help and will do
whatever is needed of us.
LS: Being a board member, what are some
of the ways a board of directors can influence
a culture of compliance?
TM: What a great question. It’s the tone
at the top. I know everyone says that’s how
it should be and, I’m
proud to say, that’s
how it is here. We
are lucky to have a
very talented and
chairman and com-
mittee to whom we
regularly report. We
make sure we edu-
cate and inform our
boards regarding everything Compliance
& Audit related. We take pride in our compliance program being effective and well
understood by everyone.
LS: With two New York hospitals,
you’re familiar with New York State’s mandatory compliance regulations that require
annual certification(s) to the Office of the
Medicaid Inspector General [NYS OMIG]
for eligible organizations. What can you
tell us about the New York Compliance
Program Certification Requirements in
That’s it in one word,
sure everyone has the tools
they need to understand
the ever-changing rules